Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

Name, email address, phone number, mailing address.

Mobile Information

Phone number provided for SMS communications.

Usage Data

IP address, browser type, pages visited, time spent on pages.

Cookies & Tracking Data

See Section 6 below.

2. How We Use Your Information

We use your information to:

✓ Provide and manage our services
✓ Communicate with you regarding your account or inquiries
✓ Send SMS messages you have opted into
✓ Improve our website and services
✓ Comply with legal obligations

3. SMS Communications & Consent

By providing your mobile phone number and opting in, you expressly consent to receive automated and non-automated SMS messages from Malibu Beach Aesthetics, including but not limited to:

• Customer support messages
• Service updates and notifications
• Appointment reminders
• Promotional and marketing messages (if separately consented)

Message Frequency

May vary.

Message & Data Rates

Standard message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Consent Not Required for Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers assisting us in operating our business
• Legal authorities if required by law

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

✓ Analyze website traffic and usage
✓ Improve user experience
✓ Understand user behavior

You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. Your Rights & Choices

You have the right to:

✓ Access, correct, or delete your personal information
✓ Opt out of marketing communications
✓ Withdraw SMS consent at any time by replying STOP

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our SMS practices, contact us at:

Malibu Beach Aesthetics

31111 Agoura Rd, Westlake Village, CA 91361

Phone: 310-924-4627